Key Features
Billing features are one of the most common reasons people search for “PLDT eCare App”. Most customer self‑care tools focus on showing your current amount due, statement dates, and prior billing history.

Who Should Use This
When online payment is available, you may be able to pay using supported payment methods inside the app and then view confirmation details or transaction history.
- Use in‑app support to submit concerns and track ticket status.
- Verify the app listing in the official store before installing.
- Check bills or statements inside the customer self‑care experience.
If your bill is missing, confirm that the correct service/account is linked, your profile details match, and you’re using the customer billing tool rather than an employee portal.
Billing features are one of the most common reasons people search for “PLDT eCare App”. Most customer self‑care tools focus on showing your current amount due, statement dates, and prior billing history.

When online payment is available, you may be able to pay using supported payment methods inside the app and then view confirmation details or transaction history.
If your bill is missing, confirm that the correct service/account is linked, your profile details match, and you’re using the customer billing tool rather than an employee portal.