- Verify the app listing in the official store before installing.
Key Features
**Is there an app literally named “PLDT eCare App”?** People often use that phrase to refer to PLDT self‑care apps. The most relevant official app depends on whether you’re a customer (billing/service) or an employee (healthcare portal).
Who Should Use This
**Which app helps with bills and payments?** Customer billing and payments are typically handled by the customer self‑care app experience (commonly associated with myPLDT Smart).
- Use in‑app support to submit concerns and track ticket status.
- Verify the app listing in the official store before installing.
- Check bills or statements inside the customer self‑care experience.
**Which app is for employee healthcare?** The PLDT HealthCare Portal is described as a healthcare platform for PLDT employees.
**What if I can’t sign in?** Confirm you’re using the correct account type, update the app, then try resetting your password. If the app still fails, clear cache or reinstall and try again.
**Is there an app literally named “PLDT eCare App”?** People often use that phrase to refer to PLDT self‑care apps. The most relevant official app depends on whether you’re a customer (billing/service) or an employee (healthcare portal).
**Which app helps with bills and payments?** Customer billing and payments are typically handled by the customer self‑care app experience (commonly associated with myPLDT Smart).